Consumer Complaint Update: You Can Write a Narrative But CFPB Probably Won’t Read It.

Posted By Cliff Tuttle | April 4, 2015

No. 1,134

DS News, a newsletter for home loan mortgage servicers and lenders, reports on an industry study of  the federal Consumer Finance Protection Bureau’s consumer complaint database.  CFPB has been taking consumer complaints against lenders and their minions for several years and storing them in a publicly available data base.  But they reportedly never investigate or attempt to resolve the complaint.  Now CFPB has expanded this database to include a narrative that they won’t be investigating either.

We will never know how many of these people who filed complaints thought that they were doing something about their problem.  All they were really doing, is gossiping about themselves.  If you have a serious lender problem, don’t file a complaint with the CFPB.  Call a lawyer.

CLT

Welcome

CLIFF TUTTLE has been a Pennsylvania lawyer for over 45 years and (inter alia) is a real estate litigator and legal writer. The posts in this blog are intended to provide general information about legal topics of interest to lawyers and consumers with a Pittsburgh and Western Pennsylvania focus. However, this information does not constitute legal advice and there is no lawyer-client relationship created when you read this blog. You are encouraged to leave comments but be aware that posted comments can be read by others. If you wish to contact me in privacy, please use the Contact Form located immediately below this message. I will reply promptly and in strict confidence.

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